Tuesday, February 13, 2007

Things we would like to know about you and your business

What do you sell?
How big is a typical store? (approximate square meters)
How many checkouts (tills) does a typical store have?
How many stores do you have?
Do you use passwords to login cashiers or smart card / biometric systems?
Are these stores run as separate cost centers with redundant intelligence, or as satellite offices?
Retail or Wholesale, telephonic sales, or a combination.
Fixed price, negotiated prices.
Bar-coded, or not conducive to bar-coding.
EAN 13 barcodes or non standard barcodes. If unsure, please supply an example of barcodes used.
Do you sell by mass, using electronic scales etc.. If yes then what brand if scale do you use.
How often do you do a stock take?
Stock takes are across the floor or perpetual?
Do you use cordless / batch mode / Wifi devices to speed up efficiency.
Are you counting locations once or using a second cross check.
Tender Ratio, sales : Cash : Card : Cheque : Voucher : Account Sale : Etc…
Company Policy on returns and exchanges.
Does your current system have a cash office system to minimize the cash exposure at the tills to a legislated minimum?
Company Policy on Layaway.
Debtors sales. Do you have debtors?
Method (open item or balance brought forward).
Profile created at stores / head office.
Credit limit assigned by store manager, or at head office.
Physical method of identification, eg … buying card etc..
Language spoken by Staff.
Language spoken by Cashiers.
Language spoken by the average customer.
Language spoken by directors.
Detailed description of PCs, Os (operating system), Networking layer, Servers etc…
Details of current software. (brand).
Limitations of current software.
Company Position on Open Source, Linux.. etc….
Multi currency sales. Can a customer buy using US Dollars, Euro Etc..
Central distribution vs. Each store buys its own product.
Do you run a replenishment system to send goods back to the stores?
If so, is it triggered by sales.
Min thresholds.
Pack size thresholds.
Dynamic cycle based thresholds.
How much of Human intervention do you have in this area.?
Are your goods delivered to stores by your own vehicles, or outside party couriers.
Do you need Size and Colour views on sales and inventory?
Do you have a good carton tracking system that gives you control over the cost and efficiency of deliveries?
Hit rate studies.
Have you undertaken the “average number of shoppers” study.
Have you calculated the average basket statistics?
Are you applying hit rate stats to influence your marketing campaign?
Cost per square meter analysis.
Have you done a departmental analysis of stock holding against sales in a “return on investment” (ROI) study?

Wednesday, January 17, 2007

CAD Retail Systems presents "R2 Unbreakable Point of Sale".

Stock Locations
Soundex Search

Unbreakable, unstoppable Point of Sale.
Tested in hundreds of stores, some with over 50 checkout lanes.
Unlimited item, client, product, supplier, department History.
Slice and dice views of just about everything, over any period, over just about any number of stores.
Internet based links, keeps databases in sync.
Will continue to function at Checkouts, even after server/network failure.
Multi currency, Debit Cards, Credit Cards, Layaway, Debtors and a whole lot more.
User customizable.
Cordless scanners, Logos on sales vouchers, thumbnail Images on screen, on each scan.
Unbelievable speed of transaction.
Collate sale, print and scan, print after, your choice.
Dallas Semiconductor (iButton) based Access Levels with hooks into Biometric systems.
Links to counting machines, and scales.
Supermarket "sell by mass" (weighted) barcodes etc…
Easy operation. No windows experience, no Mouse!
Full audit trails. No matter what.
Customer Loyalty information.
Size and Colour.
Decision Cubes.
Client server Databases with Replication.
Over the Internet Queries.
Open Source Server OS, and Open Source Databases.
24 hour / 7 / 365 call center based Support. With real people, not just FAQs and help files.
R2 Point Of Sale
Unique features:.
Wisdom of the Crowds.
Completely user friendly interface.
Written for our benefit, not the client.
Built on a Rock.
Faster than a speeding bullet.
Bullet Proof Point of Sale.
Not just a Pretty face.
Zero downtime.
No Network Shares required.
Inherent Database Replication.
Over the wire transactions and views.
Innovative use of Dallas smart Chips.
Maximize robust Open Source server OS and Databases.
Out with the old.
Can you afford to implement R2 ?
Wisdom of the Crowds.
With over 24 years in the Retail sector and the collective wisdom of hundreds of our clients, we have cross-pollinated the industry to the extent that everyone came to the party with some contribution, and went home with an arsenal of software weapons.
The more mature and seemingly successful of our clients are often surprised to find that they are able to learn valuable lessons from the smaller, often obscure businesses. We at CAD Retail have often just steered this evolution from a technology perspective, and simply provided the Petri dish for the growth of this new breed of software.
Radically redesigned User Interface.
Less is more. This has been the driving factor behind the clean and elegant lines that all the forms follow.
The Basic assumption is that the average Cashier has not had any Windows Training, and that the average Cashier has not worked with a mouse.
In order to accommodate this kind of operator, we have gone for the uncluttered look. We often found that during live trials, the cashiers were able to trade with no training, as the interface was intuitive.
From scratch, From the ground up.
When we decided to introduce a replacement to the highly successful YDesign, we could have simply shipped in incremental update to a winning application. Over the years, we came to see that while we were far ahead of the rest of our peers, every year brought them a little closer. If we were to remain streets ahead, we had to undertake the daunting task of a complete re-write. Every line of code, every procedure would need to be reworked for greater speed and efficiency.
Written for our benefit, not the client.
The Trunchbull said (in Matilda by Raold Dhal) "Teaching would be a lovely occupation, if it wasn't for the students".
With our previous software packages, we were constantly under pressure to sell, and sell wide. We needed a quick client base to fund the development and the burn rate of the project needed fuel in the form of exponentially rising numbers of clients. The problem was that in the selling frenzy we found that each client came with a peculiar set of requests that appeared as "deal breakers". We folded and adapted to accommodate this ever increasing pool of changes. Soon the application was like the proverbial Camel. (A camel is a horse, designed by a board of directors). While it was the fastest, and most visionary application out there we who conceived it were disappointed with what had become of our creation.
When the decision was taken three years ago that we would embark on a new journey it was unanimously agreed that the application would be:
• Not for sale, until it was complete.
• Uncompromised.
While it comes from the pedigree of YDesign, and carries the collective requests, and aspirations of hundreds of clients, we decided, what went in and what did not. The scope of the project was determined by us as was the methods, and tools used. The Trials are the only point of interaction with the clients.
We have already been told how "perfect" the fit is by most of the test sites.
R2 POS was written to represent what a perfect Point Of Sale, SHOULD look and feel like.
MySQL
The choice of Database was seen as the foundation of the entire project and the criterion that were decided upon were.
• Client server architecture.
• Small Footprint for tills.
• Best Value, cost to performance ratio.
• Large development community.
• Used by market leaders.
• Fault tolerant.
• Benchmark Winner.
• Scaleable to Enterprise, in a clean upgrade trajectory.
Fastest POS ever.
Traditional Systems are measured in the time that it takes to completely process an invoice. From the cash tendered to invoice printed and system ready state. With R2, this is measured in increments so small that the process can be deemed instantaneous.
Zero downtime.
While the application does not depend on any specific part of the network, we are able to trade in the absence of the server, switches, power, UTP cable, Ethernet backbone, Connectivity of any kind, Hard drive crashes, and a host of impossible to avoid crises situations. R2 is truly Bullet Proof. The store will be mildly inconvenienced by some of these events, but will continue to trade. No matter what. The newly released Clustering Technology from MySQL offers 99.99999% uptime. The method used distributes the server functions over a series of inexpensive machines. Redundancy in the design protects the databases, even when there has been server failure.
No Network Shares Needed.
Typical till point is not even logged in to the server! This means that you are protected from the malicious loss of data due to users deleting the server, or critical files. This risk exists in almost all of the POS software packages out there today.
Database Replication
In order to guarantee us of sustained, verified and acknowledged feed from tills, to store servers, and over the ADSL network to head office servers, and all the way back again, we make creative use of the inbuilt database replication.
Maximize robust Open Source server OS and Databases.
In the past the major software cost was from the licensing of servers, and databases. R2 POS is designed to run on almost any Server OS, including Linux. This open source OS has the lowest cost of ownership of any OS out there. It's stability is legendry and the "Wisdom of the Crowds" evolution and refinement process applies here too.
MySQL, the primary database of choice is listed in as Open Source leaving our client with the lowest possible cost of ownership.
Not just a Pretty face.
While a large part of application development depends of creative and artistic skills of our team. R2 POS is as tough as it is easy on the eye. A blunt instrument it most certainly is not.
Over the wire transactions and views.
The fact that our databases are all IP aware, and that all our Trial sites were DSL linked to the net, meant it did not matter where you were in the group, as physical location was meaningless. All data was accessible (based on user security profile) and visible from anywhere. Literally.
Innovative use of Dallas smart Chips.
For years we at CAD have used the Dallas Semiconductor iButton to identify cashiers and administrators. The use of passwords is futile in an environment where one often gets the supervisor leaning over the checkout to punch in a 4 digit code. In most business that use passwords the cashiers learn the supervisor's password within a day. This creates an inbuilt insecurity within the system. We at CAD have relied on hardware identification systems, like Dallas iButton and Biometric readers to eliminate the risk presented by pass codes
Out with the old.
The hardest decision was to discontinue all non essential development in the old software suites that we marketed. In order to make the transition smooth it was essential that the old application was stable and that the data was in it's purest form